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timeblock®

NUTRITION FAQ

The colors of the Day and Night capsules differ from those of my last order. Is that normal?

timeblock® contains purely natural ingredients and colorings. The colors clearly indicate the difference between the DAY and NIGHT capsules. The natural colorings may cause color variations which, however, do not imply a lower product quality.

Can I overdose the ingredients of timeblock® (for example folic acid)?

If you take the product as indicated – 1 DAY capsule and 1 NIGHT capsule – you cannot overdose the respective ingredients. In any case, we recommend you not to exceed the recommended intake.

Hat timeblock®Does timeblock® have any known contraindications? bekannte Kontraindikationen?

So far, we have not been aware of any contraindications. Yet, if you suffer from allergies, please consult your physician before you start taking timeblock® VITAL AGING NUTRITION. You should not take timeblock® if you show allergic reactions to any of its ingredients. In general terms, the product is vegan, free from GMOs and free from lactose (although cross-contamination is possible and cannot be ruled out completely).

Over what period of time should I take timeblock®?

The best results are expected after a few months. To really notice the benefits of timeblock®, we recommend an intake over a period of at least 6 months. Many of our customers decide to take timeblock® regularly, as they feel its positive impacts on their bodies and skin and on their general well-being.

Can I take timeblock® while I am pregnant?

The intake of timeblock® is not recommended for pregnant or nursing women. The reason is that the product contains a large amount of ECGC (from green tea) which is not optimized for pregnancy or lactation.

Can I take the day capsule at noontime instead of for breakfast?

Taking the DAY capsule at noontime – about 15 minutes before your meal – is no problem. Please take into account that the DAY capsule should not be taken after 6 pm, as it contains ECGC (green tea extract), which might affect your sleep.

How should I take timeblock®?

We recommend you to take the DAY capsule about 15 minutes before breakfast and the NIGHT capsule between 6 and 7 pm with your last meal of the day. Both capsules should be taken with sufficient amounts of liquid. If you prefer not to have breakfast, you can take the DAY capsule about 15 minutes before your lunch. The intake of the DAY capsule after 6 pm should be avoided, as the ECGC (green tea extract) the DAY capsule contains might affect your sleep.

What distinguishes timeblock® from conventional food supplements?

The ingredients of timeblock® VITAL AGING NUTRITION are grown all over the world. A group of scientists who developed timeblock® experimented for more than 7 years to find the perfect ingredients and the best locations for their cultivation. They grew the ingredients in different parts of the world and achieved astonishing results! The level of efficacy of the active substances of each plant depended on the place it was grown. The differences were immense in some cases. For example, the barley grass contained in each timeblock® capsule grows in the Himalayas. When the scientists tried to cultivate the same barley grass in Switzerland, it did not contain any tocotrienols and PQQ – in contrast to barley grass from the Himalayan region, even though it was grown according to the best organic standards. For timeblock® VITAL AGING NUTRITION, a scientific study with 120 participants was conducted at the University of Vienna.

Is it okay to drink green tea while I take timeblock®?

When you take timeblock®, you will ingest sufficient amounts of the active substance contained in green tea. This is why from a health perspective, it is not necessary to drink green tea in addition. Yet, if you are a passionate green tea drinker, we recommend you to consult your physician beforehand.

What characterizes timeblock®?

For timeblock®, we process a variety of superfoods with our special methods. The result is a powder concentrate which contains a maximum level of all valuable nutrients from wheat grass, barley grass, shiitake mushrooms, tomatoes, grape seeds, green tea, marigold and algae, besides added vitamins. The essential ingredients originate from natural herbal sources. The individual ingredients are listed on each timeblock® packaging.

How is timeblock® produced?

The wide range of ingredients are cultivated in locations which offer ideal growth conditions, including places in the Himalayas, Brazil, Tibet and different regions in Europe. After the harvest, the plants are processed very quickly to ensure that we obtain the maximum possible amount of valuable nutrients using the latest Swiss technology. After freeze-drying with a GMP system, the concentrated timeblock® powder is filled into vegan capsules made from plant cellulose in Germany. timeblock® is subject to the strictest quality controls.

How is the quality of timeblock® guaranteed?

The production facilities are inspected annually by the state quality control agency.

Does timeblock® contain any additives?

timeblock® is free from chemical preservatives. This also applies to the capsules, which do not contain any animal substances and are thus 100% vegan.

Is timeblock® an organic product?

All ingredients are continuously checked for the presence of pesticides and herbicides to guarantee the high quality standards of timeblock®. The great majority of our ingredients are grown in remote regions of the world, far away from the great industrial areas. Yet, timeblock® is not an organic product according to the current guidelines, as every country applies different organic certificates.

Could people suffering from allergies take timeblock®?

Before you consume timeblock®, please make sure you check the list of ingredients on the packaging. If you show allergic reactions to any of the ingredients, you should not take timeblock®.

Can timeblock® be taken in combination with other types of medication?

If you take medication permanently, we recommend you to consult your physician before you take timeblock®.

Are the ingredients of timeblock® tested on animals?

The ingredients of timeblock® are neither tested on animals nor are they of animal origin. For this reason, timeblock® can be taken by both vegetarians and vegans.

timeblock®

SkinCare FAQ

Who should use timeblock® skin care?

Our skin care range is suitable for all skin types. It helps to combat the factors that affect cell renewal, which otherwise causes our skin to age, thus, it is suitable across all ages and for common skin conditions like uneven skin tones, wrinkles, lack lustre (dull looking), stressed skin, or after a long holiday with exposure to adverse conditions like winter or extended periods under the sun (beach holiday).

What is so special about timeblock® skin care?

timeblock® Skin Care range contains high concentrations of innovative, high-performance ingredients to counteract virtually every factor that takes its toll on the cell renewal process which causes our skin to age. The ingredients penetrate deep into the skin, achieving long lasting visible results. This allows our skin to take the best care of itself again.

Why do you not have specific products for different skin types?

timeblock® 4 WEEKS contains all the ingredients of the day and night care products and combines their beneficial properties into a highly concentrated four-week course of treatment. It is the ideal introduction to the timeblock® collection, allowing you to reap the maximum benefits of the timeblock range of products. It is recommended as a primary course of treatment for tired and stressed skin (eg. after long periods of travel or a beach holiday).

timeblock® DAY lotion contains sophisticated formula of selected ingredients to boost cell activity. High-performance super-antioxidants also protect the skin against environmental aggressors.

timeblock® NIGHT serum supports skin renewal and regeneration during the body’s natural rest and regenerative phase at night.

What is the difference between timeblock® 4 Weeks, Day and Night?

timeblock® 4 WEEKS contains all the ingredients of the day and night care products and combines their beneficial properties into a highly concentrated four-week course of treatment. It is the ideal introduction to the timeblock® collection, allowing you to reap the maximum benefits of the timeblock range of products. It is recommended as a primary course of treatment for tired and stressed skin (eg. after long periods of travel or a beach holiday).

timeblock® DAY lotion contains sophisticated formula of selected ingredients to boost cell activity. High-performance super-antioxidants also protect the skin against environmental aggressors.

timeblock® NIGHT serum supports skin renewal and regeneration during the body’s natural rest and regenerative phase at night.

How do I use timeblock® skin care?

Apply to the face and eye contours morning and evening after cleansing.

Can I use other skin care products together with timeblock® skin care?

Yes, you can. timeblock® skin care range is suitable for all skin types as they are not designed to compensate any deficiencies in over-dry or over-oily skin. If you do require more support for dry skin or greater protection against the sun, you may apply other products to help in those areas.

I have sensitive skin, is timeblock® skin care suitable for me?

Please do check the ingredients on the packaging to see if you are allergic to any of the substances before use.

Can I use timeblock® 4 WEEKS on a daily basis?

Yes, you may.

Can I repack timeblock® skin care into smaller containers for travel?

The bottle is designed to be air-tight and light resistant to protect the quality of the ingredients within, therefore if you wish to extract its contents into a smaller container for short-term travel, please try to use up the extracted product as soon as possible to reduce oxidation and degradation of quality.

Why is timeblock® skin care priced higher than many of the common skin care brands in the market?

This is due to the high concentration of expensive ingredients within, and the technology used to ensure its maximum efficacy. For example, the polypeptide content of timeblock® is almost 10 times higher than most luxury brands. Equol, the plant-derived youth-boosting molecule isoflavandiol, stimulates the body’s own production of collagen and elastin, and has a positive impact on the anti-aging gene and smoothens the texture of the skin from the inside out. Its NanoColloidal property enables penetration into the skin, forming a natural reservoir beneath the dermis, where it can slowly unfold to produce a long-lasting effect, leaving the skin firm and plump.

Lastly, much thought is also placed in the design of the bottle which the product is contained. Its air-tight, light resistant properties prevent the key ingredients from oxidation and thus keep them stablised for a longer time.

What changes should I expect from using timeblock® skin care?

timeblock skin care range stimulates the skin by reactivating its natural ability to regenerate. Its key ingredients have been proven to increase the body’s own collagen and elastin levels resulting in a visible reduction of lines and wrinkles. Also, a healthier, more even skin tone, youthfully elastic and toned looking skin – from the inside out.

Can I apply timeblock® skin care around my eyes?

Yes, it is gentle enough to be applied around the eyes.

Can I apply timeblock® skin care on acne or broken skin?

Yes. The key active ingredients within timeblock skin care range are plant-based and safe enough to be applied onto broken, exposed skin. However, it is not recommended to be used on large area of broken skin (eg. deep cut or burns).

How long do I need to use timeblock® skin care before I see results?

The length of the cell renewal process varies for individuals depending on the type of skin, nutrition and environmental exposure. Most individuals can start to see visible results after 3-4 weeks of application.

timeblock®

GENERAL FAQ

Can I order by phone or email?

Unfortunately it is not possible to order timeblock® by phone or email. Please contact us if you have any problems placing your order. Our customer service staff will be pleased to help you. You can reach us either via the contact form on our website, or by email sent to info@biogerontology.us. You will usually receive an answer within 24 hours.

How can I cancel my order?

If you wish to cancel your order, you can send us an email to info@biogerontology.us. Our customer service staff will explain you the exact procedure.

Can I change my order or add items after completing the order?

You can usually make changes within 1-2 hours after completing your order. To do so, please contact us by sending an email to info@system-biologie.com. Please consider that no changes can be made as soon as your order has left our shipping facilities.

Can I change my shipping address after completing my order?

Unfortunately it is not possible for you to change the shipping address yourself after you complete your order. However, feel free to contact us by sending an email to info@biogerontology.us. Our customer service staff will do their best to change the shipping address of your order. However, please remember that a change of address is only possible as long as your package has not left our shipping facilities.

What payment methods do you offer?

In our web shop, you can choose between credit card and debit card (via Stripe), PayPal and direct bank transfer.

Can I pay with debit card?

You can also use a debit card (via Stripe) to pay for your order.

How will I receive my invoice?

The invoice will be sent to you both by email as a PDF file, and in print form enclosed with your order.

How long is the shipping period?

Your order is usually ready for shipping immediately. The shipping period is about 2-3 working days.

What are the shipping costs?

For information on shipping costs of timeblock® products, please click here.

What happens if I am not home when the package is delivered?

That is no problem. We will leave a notification in your mailbox. The following working day, the mailperson will try again to deliver the package. If you are located in Switzerland, you will receive an email from the mail service which will allow you to set an exact hour of delivery.

Where are the products sent from?

We are the officially registered distributor for Germany, Austria and Switzerland. Deliveries to Germany and Austria are handled from our warehouse in Munich. Deliveries to Switzerland are handled from our warehouse in Zurich.

Can I track my order?

The email with the shipping confirmation you will receive will also include a shipment tracking number. You can use this number to track your package on the official DPD website.

Can I return my package, and how does this work?

You can return your package within 14 days after receipt. If you have already opened your package, we reserve the right to charge you a compensation for products you have already opened. If you would like to return your package, please contact our customer service by sending an email to info@biogerontology.us.

When can I expect the refund?

Depending on the payment method you used, it will take between 5 and 10 working days for the money to be charged back to your bank account or credit card.